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How to Claim Roofing Warranty

When it comes to roofing, having a warranty in place can provide peace of mind knowing that you are protected in the event of any issues. However, knowing how to claim your roofing warranty can be a bit confusing, especially if you’ve never done it before. In this article, we’ll take a deep dive into how to claim roofing warranty and what you need to know.

Step 1: Review Your Warranty

Before making a claim, it’s essential to review your roofing warranty to understand what is and isn’t covered. This will help you determine if the issue you’re experiencing is covered under the warranty and what steps you need to take to make a claim.

Some things to look for when reviewing your warranty include:

  • The length of the warranty
  • What is covered under the warranty (materials, workmanship, etc.)
  • What is not covered under the warranty (acts of God, neglect, etc.)
  • How to make a claim (contact information, documentation needed, etc.)

Step 2: Gather Documentation

To make a claim on your roofing warranty, you’ll likely need to provide documentation to support your claim. This may include:

  • A copy of your warranty
  • Proof of purchase or installation
  • Photos of the issue or damage
  • Any maintenance or repair records

Having this documentation ready will make the claims process smoother and more efficient.

Step 3: Contact Your Roofing Contractor

The first step in making a claim on your roofing warranty is to contact the roofing contractor who installed or replaced your roof. They can help guide you through the claims process and provide information on what documentation you’ll need to provide.

When contacting your roofing contractor, be prepared to provide the following information:

  • Your name and contact information
  •  The date of installation or replacement
  • A description of the issue or damage
  • Any documentation or photos you have

Step 4: Schedule an Inspection

Once you’ve contacted your roofing contractor and provided the necessary information, they will likely schedule an inspection of your roof to assess the issue or damage. This inspection may be conducted by the roofing contractor or an independent inspector.

During the inspection, be sure to ask any questions you have and provide any additional information or documentation that may be helpful in supporting your claim.

Step 5: Await the Results

After the inspection, your roofing contractor will provide you with the results and next steps. If the issue is covered under your warranty, they will likely begin the repair or replacement process.

If the issue is not covered under your warranty, your roofing contractor will provide you with an explanation of why the claim was denied and what, if any, options you have.

Tips for Making a Successful Claim

Making a successful claim on your roofing warranty can be a bit tricky, but there are some things you can do to increase your chances of success:

  1. Keep detailed records: Keeping detailed records of any maintenance or repairs performed on your roof can be valuable in the event of a warranty claim. These records can provide proof of proper maintenance and care, which can help support your claim.
  2. Act quickly: If you notice an issue with your roof, it’s essential to act quickly and make a claim as soon as possible. Delaying can lead to further damage and may make it more challenging to make a successful claim.
  3. Work with a reputable roofing contractor: Choosing a reputable roofing contractor with experience and proper licensing can help ensure that your roof is installed correctly and that your warranty will be valid. They can also guide you through the claims process and provide support if needed.
  4. Follow the warranty guidelines: To make a successful claim, it’s essential to follow the guidelines set forth in your warranty. This includes providing the necessary documentation and following the claims process outlined in the warranty.


Knowing how to claim a roofing warranty can be a bit overwhelming, but with the right knowledge and preparation, you can successfully make a claim and get the repairs you need. Remember to review your warranty, gather documentation, contact your roofing contractor, schedule an inspection, and await the results.

By following these steps and working with a reputable roofing contractor, you can increase your chances of making a successful claim and getting the repairs or replacement covered under your warranty.

It’s also important to keep in mind that there are some things that may not be covered under your roofing warranty. Acts of God, neglect, and other external factors may not be covered, so it’s essential to review your warranty carefully to understand what is and isn’t covered.

If your claim is denied, be sure to ask for an explanation and explore any options you may have. In some cases, a compromise may be reached, or alternative solutions may be available.

In conclusion, having a roofing warranty in place can provide valuable protection and peace of mind. By knowing how to make a claim and following the guidelines set forth in your warranty, you can ensure that you get the repairs or replacement you need and that your investment in your roof is protected.